Susan Conrad

Assistant Professor, Marymount University

Dr. Conrad began her career working for NBC as a reporter. She later became a lead staffer for the Wisconsin State Energy Committee. She later transitioned to Accenture Consulting as a technology consultant before joining a start-up company in San Francisco Bay as the chief architect for development of a Medicare review system. The system was used to review Medicare and Medicaid claims to find fraud in California. The system was later purchased by the U.S. Department of Health and Human Services and has been used nationwide.

Afterwards, she became the Director of Information Services for Lexington Medical Health Systems in South Carolina where she implemented a new Enterprise Resource Planning (ERP) in a record 12 months. During her tenure at the health system, she implemented more than 25 hospital IT systems and was instrumental in transforming the workflow within the system and affiliated medical clinics. She managed a team of 40 people who were responsible for maintaining medical system. Dr. Conrad left the hospital after several years to accept a position to with Siemens Medical Solutions as a solutions manager implementing ERP systems. She worked for Siemens more than twelve years where she held a variety of positions to include Director of ERP and custom code (a 200+ person implementation team); sales executive for the Mid-Atlantic region and regional executive professional services manager. Dr. Conrad joined Marymount in 2011 as the Director of Instructional Design and Online Learning. She left that position and joined the faculty in 2016 as a full-time professor in the School of Business, Innovation, Leadership and Technology. Dr. Conrad is very interested in the topics of digital privacy and workforce readiness.


  • Privacy
  • Cybersecurity
  • Management